Medical monitoring
Trained staff support medication management, wound care, vitals checks, and coordination with prescribing physicians and outpatient clinics.
Services & programs
Recovery support that goes beyond a bed
Each patient's stay is coordinated around their clinical needs and their path forward — combining medical care with the practical and emotional support recovery requires.
Case management
A dedicated coordinator works with each patient from intake — connecting them to housing resources, benefits enrollment, and long-term care plans.
Behavioral health support
Warm handoffs to counseling, psychiatric care, and substance use resources for patients who need continued behavioral health treatment.
Meals & daily living
Nutritious meals, laundry, and a structured, supportive daily routine appropriate to each patient's recovery stage.
Transportation
Coordinated transport for follow-up medical appointments, ensuring continuity of care through and beyond the respite stay.
Housing transition planning
We begin planning for stable, long-term housing from day one, working alongside community housing partners.
Who we serve
Medically stable, not yet ready to go home alone
New Era supports adult patients discharged from acute care who need a supportive environment to complete their recovery — including those without a safe home to return to.