Clinical support
Recovery-focused medical care from trained staff.
- Medication management
- Wound care
- Vitals tracking
- Follow-up care coordination with prescribing physicians and outpatient clinics
Services & programs
Recovery support that goes beyond a bed
Each patient's stay is coordinated around their clinical needs and their path forward — combining medical care with the practical and emotional support recovery requires.
Care coordination
A dedicated coordinator working with each patient from intake.
- Case management from intake through discharge
- Medical referrals and follow-up scheduling
- Behavioral health connections, including counseling, psychiatric care, and substance use resources
- Benefits enrollment and resource connections
Stability & transition
Support with daily needs while planning the next safe step.
- Housing navigation and transition planning with community housing partners
- Coordinated transportation for follow-up medical appointments
- Community resource connections
- Nutritious meals, laundry, and a structured daily routine
Who we serve
Medically stable, not yet ready to go home alone
New Era supports adult patients discharged from acute care who need a supportive environment to complete their recovery — including those without a safe home to return to.